Your LegalHQ’s Service Guarantee

Don’t put up with unknown costs, lack of communication and slow turnaround of work. Consult Your LegalHQ first, and see how we:
  • Deliver first drafts of standard legal documents within 72 hours of receipt of full instructions, or the late document is FREE
  • Deliver first drafts of non-standard legal documents within an agreed time frame from receipt of full instructions, or the late document is FREE
  • Fix your cost for all document drafting work (if you don’t change the scope of work, we won’t change the price)
  • Fix your cost for advice (if you don’t change the scope of the work, we won’t change the price)
  • Return your telephone calls within 24 hours
  • reply to your emails within 24 hours
  • Contact you every 10 business days to let you know where your matter is at (urgent matters will always be communicated immediately)

Some work deadlines will be subject to delivery of a signed retainer and funds in trust.